Shipping Policy

FREE WORLDWIDE SHIPPING

We provide Free Worldwide Shipping with FedEx from our production facilities across the United States, the United Kingdom, Europe, and Australia. Your orders include a Track & Trace code to track your order from begin to end.

All our artworks are made on a per order basis. The estimates below represent the time from the day of dispatch to delivery. Please allow 2-3 business days for your tracking number to be updated.

Shipping Time Estimates

Shipping time varies by location and all orders are shipped with Track & Trace codes. These are our estimates:

Location	Estimated Shipping Time
United States	4-8 business days
Canada	6-8 business days
United Kingdom	4-8 business days
Australia, New Zealand	5-10 business days
Europe	4-8 business days
Rest of World	7-14 business days

 

Seasonal Shipping Update:

Please note that during the Black Friday & Holiday period, shipping carriers may experience increased volume. Delivery times can be slightly extended.

Tracking Information

Please allow 2-3 business days for your tracking number to be updated. You will receive an email with a tracking number once your order is shipped and you will be able to track your order through our custom link here. Or ask our customer support through info@cribofart.com for more information on your order.

Order cancellation

We understand that plans can change! At Crib of Art, all products are made-to-order and production begins quickly after an order is placed. Because of this, cancellation requests are time-sensitive and cannot always be guaranteed.

If you need to update your shipping address, change the frame, or adjust any details, please do so within 60 minutes of placing your order. For assistance, contact our support team at info@cribofart.com as soon as possible.

Tracking says "No information available at the moment"

For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. 

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out. 

Customs

We are not responsible for any customs fees or import taxes once items have shipped.

We do everything possible to pre-clear shipments, but some packages may still be subject to customs fees depending on your country’s regulations.

By purchasing from Crib of Art, you agree that any such fees are the responsibility of the buyer.

If an order is refused or returned to sender due to unpaid customs fees, you may choose either of the following:

• Reshipment: we'll resend your order once new shipping fees are paid. No restocking fee applies.
• Refund: the refund will be reduced by a 25% restocking fee plus the shipping and return costs incurred.