[Exp 035] FAQ & Customer Support

Are frames included?

A frame is included when you select a frame color before adding your artwork to cart. If no frame color is selected, your artwork will arrive unframed.

How do I hang my artwork?

Framed artworks arrive with an easy mounting system so you can attach them to your wall.

Do you ship worldwide?

Yes, we ship worldwide. You can find estimated delivery times in the Shipping section above.

What is your return policy?

Not completely happy? Return it free within 30 days of delivery. We send you a prepaid label, you pay nothing to send it back. Item must be unused, in resellable condition and in its original packaging.
For damaged items or quality issues, please submit your claim within 14 days of delivery. After 14 days, we can no longer accept requests for a refund, replacement, or store credit for damage or quality issues.

What is the 5-Year Color Guarantee?

If the colors of your print or canvas fade within 5 years of purchase, we'll replace the print free of charge (frames not included). Every order also includes free Order Protection, covering loss or damage during shipping.

Where are you located?

Crib of Art is headquartered in the Netherlands, with production facilities across the United States, the United Kingdom, Europe, and Australia. Your artwork is produced at the facility closest to you — for faster delivery and less distance traveled.

Need help choosing?

If you’re not sure which size, frame, or artwork to choose, email us anytime at info@cribofart.com.